St. John's looking to make Planning Page Pilot permanent

The City of St. John’s has finished the evaluation of the pilot planning page at EngageStJohns.ca.

Generally, the number of emails and requests for information decreased for applications included in the pilot, however, a comprehensive strategy to communicate the page is needed if the pilot becomes a permanent feature of the site.

Council found the page useful and liked the summaries provided when making decisions on an application.

Staff are recommending on July 24 at the Regular meeting of the Council that the city make this pilot a permanent feature of EngageStJohns.ca.

The evaluation included a review of site analytics and promotions of the new page; a public survey; a survey of the Council; and internal meetings to discuss the page.