Doctors to Offer Virtual Care Services

Newfoundlanders and Labradorians can now visit their doctor via telephone or real-time video conferencing.

During the COVID-19 Public Health Emergency, virtual care will improve access to doctors, while helping to prevent the spread of the virus.

Patients whose doctors offer telephone visits can use their home phone or mobile phone for their medical appointments. Patients whose doctors offer real-time video conferencing can use their mobile phones, tablets or computers.

While participating doctors may need time to implement the appropriate technologies in their practices, patients calling to book appointments will be advised if their doctor is offering virtual care, the technologies being used (telephone or video), and when the service(s) will be available. Not every visit may be appropriate for virtual care. Doctors will advise their patients based on individual needs.

There will be no cost to patients for virtual medical services that are insured by MCP.