Anyone who has a loved one in hospital at any Western Health facility will be able to visit more easily.
Western Health has eliminated "visiting hours" for patients. The new family presence policy means there are no set visiting hours for hospitals, health care centres and long term care homes throughout the region. Visits from family and friends will now be individualized based on the needs of the patient or resident, their family and their health care team.
“Family and friends can play an important role in healing and have a calming effect on the patient,” said Teara Freake, Director of Patient Services. “We have developed the family presence policy in response to feedback from patients, residents and their family. The policy ensures there are guidelines in place for individuals in our facilities to have friends and family there to support them when they need it most.”