Several health appointments cancelled after IT outage


Health Authorities across the province continue to be impacted by an IT systems outage. The outage is impacting a number of health-related services.


Eastern Health has cancelled a number of non-emergency appointments. Non-emergency procedures scheduled for November 1, will be rescheduled for a later date.


In-person dialysis at all locations throughout the region will be going ahead, community-based services, including Home Support, Special Assistance Program and Direct Home Services will continue. Mental health and addictions community counselling services, influenza and COVID-19 vaccination clinics, and Maternal-Fetal Assessment Unit appointments.


Central Health says that all booked appointments scheduled for Monday will be cancelled.

The following services will proceed tomorrow, Monday, November 1, 2021:

  • In-person dialysis will proceed at James Paton Memorial Regional Health Centre in Gander and Central Newfoundland Regional Health Centre in Grand Falls-Windsor

  • Only emergency community-based services will continue

  • All Influenza and COVID-19 vaccination clinics will proceed as scheduled


In Western Health and Labrador-Grenfell Health, clinical services and scheduled surgeries will continue as planned.

All Western Health’s appointments will proceed on Monday except for some virtual appointments.

Appointments for blood collection will proceed as scheduled in Western Health.

Routine laboratory and diagnostic imaging appointments for November 1, with the Labrador-Grenfell Health Authority, will be cancelled and rescheduled at a later date.

Chemotherapy appointments at Western Memorial Regional Hospital, Sir Thomas Roddick Hospital, and Dr. LeGrow Health Centre will not proceed on November 1.


None of the health authorities can send or receive emails.